Yes, completely legal. Personal importation of prescription medications is explicitly allowed under Philippine customs regulations (Section 1004 of the Customs Modernization and Tariff Act) when:

• You have a valid prescription from a licensed medical professional
• The quantity is for personal use (up to 90-day supply)
• The medication is not a controlled substance

Ruth operates within these legal parameters with full regulatory compliance.

Absolutely. All medications are sourced exclusively from Singapore Health Sciences Authority (HSA) licensed pharmacies. They are:

• FDA-approved or internationally equivalent medications
• Manufactured in WHO-GMP certified facilities
• Temperature-controlled and properly stored
• Checked for authenticity and expiration dates

Your privacy is our top priority. We maintain strict confidentiality through:

• Medical privacy standards: HIPAA-equivalent data protection
• Discreet packaging: Plain boxes with no medical indicators
• Secure communications: End-to-end encrypted messaging
• No data sharing: We never sell or share your information
• Anonymous delivery: Packages show only your name and address

The consultation is simple and confidential:

1. Health Assessment: Complete a secure online questionnaire (5-10 minutes)
2. Doctor Review: Singapore-licensed physician reviews your information
3. Consultation: Brief video or chat consultation if needed
4. Prescription: If appropriate, prescription is issued electronically
5. Order: Medication is prepared and shipped within 24 hours

Most consultations are completed within 2-4 hours during business hours.

Delivery Time: 5-7 business days via DHL Express from Singapore to major Philippine cities (Manila, Cebu, Davao). Remote areas may take 1-2 additional days.

Shipping Cost: Free for all orders. Express shipping is included in the consultation fee.

Tracking: You'll receive a tracking number to monitor your package every step of the way.

We accept secure payment methods including:

• Credit/Debit cards (Visa, Mastercard, JCB)
• PayPal
• GCash
• PayMaya
• Bank transfer (for Philippine banks)

All payments are processed through encrypted, PCI-compliant payment gateways for maximum security.

This is extremely rare (less than 1% of orders) because we include all required documentation. If it occurs:

• We provide a replacement order at no additional cost
• Our team assists with any customs documentation needed
• We work directly with courier services to resolve issues
• Full refund if the issue cannot be resolved

Effectiveness: Emergency contraception is most effective when taken as soon as possible:

• Within 24 hours: 95% effective
• 24-48 hours: 85% effective
• 48-72 hours: 58% effective
• Up to 120 hours (5 days): Some options still available

Important: The sooner you take it, the more effective it is. Contact our doctors immediately for personalized guidance.

Our Singapore-licensed doctors can prescribe several options based on your needs:

• Levonorgestrel (Plan B): Effective up to 72 hours
• Copper IUD: Most effective option, can be inserted up to 5 days after

Your doctor will recommend the best option based on timing, medical history, and personal factors.

Common side effects (usually mild and temporary):

• Nausea or vomiting
• Fatigue or dizziness
• Changes to your next menstrual period
• Breast tenderness

Contraindications: Not suitable if you're already pregnant, have certain medical conditions, or take specific medications. Our consultation process screens for these factors.

Yes, comprehensive follow-up is included:

• 24/7 support chat for questions or concerns
• Follow-up consultations with the same doctor
• Guidance on what to expect and when to seek additional care
• Pregnancy test recommendations and timing
• Ongoing contraceptive counseling if desired

Our care doesn't end when your package arrives - we're here to support you throughout the process.