Contact support
Email our care team for product questions, delivery updates, or aftercare.
Ruth support can help with discreet product questions, order status, payment proof questions, delivery timing, and aftercare guidance after taking emergency contraception. Do not send emergency symptoms by email; if you have severe abdominal pain, fainting, very heavy bleeding, or symptoms that feel urgent, seek in-person medical care.
What support can help with
Before ordering
Ask about Postinor versus Mifestad, same-day Metro Manila delivery windows, provincial delivery estimates, discreet packaging, or whether a clinician review is needed before your order is dispatched.
After ordering
We can check payment status, help with delivery updates, clarify what to expect after taking a pill, and explain when a pregnancy test or urgent medical care may be appropriate.
Include these details
For the fastest reply, include your order number if you have one, the delivery city or province, the product you are asking about, and the timing of unprotected sex or contraceptive failure if your question is about emergency contraception options.
Support expectations
Support messages are handled confidentially. We use your details to understand the order, delivery, or aftercare question and to route the request to the right team member. If your concern is about timing after unprotected sex, include the date and approximate time so we can answer with the correct urgency.
Email is best for non-urgent questions and order follow-up. For symptoms that may need same-day medical attention, email should not be your only step. Go directly to a clinic, urgent care center, or emergency department if you feel unsafe or your symptoms are severe.